Monthly Archives: March 2010

How I beat sprint into submission

March 31, 2010
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How I beat sprint into submission

These phone companies all seem pretty bad, but about a year ago I ran into some crazy problems and inconsistent answers dealing with sprint. In the long run they made things right. But honestly, it took me months of fighting. Why did I do this over the phone? I don’t know it became about winning…

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Awesome Tool: Copy Outlook E-Mails & Folders to your computer.

March 24, 2010
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Awesome Tool: Copy Outlook E-Mails & Folders to your computer.

This is a great way to copy all of your emails and folder structure from outlook to your computer without having to create PST files. This script will save the E-Mail, Attachment, and create a folder structure similar to the one you have in outlook. The messages will be named by sender then date then…

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Easy: How To Download Music & Listen Or Burn

March 21, 2010
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To Listen On Your PC 1. Click File. 2. Click “Save As” 3. Save it to your desktop. 4. Minimize windows and click file to play. Burn Mix To CD for your Car or Radio 1. Click Music File. 2. Click “Save As” 3. Save it to your desktop. 4. Open windows media player 5.…

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How To Check Your Computers Website History

March 19, 2010
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How To Check Your Computers Website History

Wana know where you have been? Wanna see where your gf or bf has been?  Check those cookies! If you have windows 98,2000 or XP: 1. Click start and type into the run bar:    c: 2.  Click: documents and settings 3. Click the folder that is the username of the person that you would like…

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Resolved: Checkpoint Full Disk Encryption Wireless Problem

March 18, 2010
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Resolved: Checkpoint Full Disk Encryption Wireless Problem

I came across this problem with a couple of our laptops. Our wireless network is setup to not broadcast and for whatever reason if the laptop’s wireless is not already setup before the disk encryption completes, you will not be able to re-add it in the future. I was able to resolve this by: 1.…

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The Easy Guide To Using Your Blackberry As An IPod/MP3 Player

March 17, 2010
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The Easy Guide To Using Your Blackberry As An IPod/MP3 Player

This describes an alternate method of using your blackberry as an MP3. It is much easier then using blackberries desktop software and using their playlist system. 1. Buy a Micro SDHC card. Any brand or size will work. The bigger the better. 2. Remove the batter from your blackberry and insert the microSDHC card. Depending…

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Best Remote Administration Software- EVER! –

March 16, 2010
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Recently I was ask to review and test a bunch of software’s for the desktop support staff to remotley administer their machines. The questions answered are the requirements made to me from our higher-up IT staff. Goverlan wins hands down and I highly recommend you try the demo. It will bloooowwwww your mind . I…

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Best Free Anti Virus

March 13, 2010
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Hands down Microsoft Security Essentials. I have also used AVG and it is also a good one, but none have come close to MS own solution. This software is free and easy to install.

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How to Manage user Expectations – Desktop Support

March 12, 2010
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How to Manage user Expectations – Desktop Support

  It is a funny world as having the job title of “Desktop Support Rep” With the every changing world of IT and the lines of what falls under a support technicians scope of work becomes less and less clear. Desktop and Helpdesk departments become a catch basin of all things that are not definable…

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Search All Website Files

March 11, 2010
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Search All Website Files

  If you need to find a specific line or word in many different html, php, asp or whatever kind of web file, a great way to do this is with Dreamweaver. 1. Open Dreamweaver. 2. Press “CTL F “  to bring up the find function. 3. Click the little folder icon and choose the…

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