Posts Tagged ‘ Desktop Support ’

How to Manage user Expectations – Desktop Support

March 12, 2010
By
How to Manage user Expectations – Desktop Support

  It is a funny world as having the job title of “Desktop Support Rep” With the every changing world of IT and the lines of what falls under a support technicians scope of work becomes less and less clear. Desktop and Helpdesk departments become a catch basin of all things that are not definable…

Read more »